![]() ![]() ![]() were you able to try the behaviour in another LAN on another PC? Please install the current beta of the client on the phone - this is in debugging mode all the time: i need access to the logcat of the phone, otherwise i am not able to help you I dont think that this issue will affect all Vivo phones, especially because i never had a support request from a user with exactly this problem. In your case - i did already check your logs in the past - there is NO answer at all, also not an error answer. Its the first command when the connection is etablished to the phone. ![]() Normally this message gets thrown when MyPhoneExplorer is not able to read the registration ID of the phone because a permission issue. The fact that no one has reported issues with other Chinese phone brands on this forum does not mean MPE is working without issues on those phones. It's not unreasonable to assume other Chinese brands, which use similar Android skins as Vivo's OriginOS, could be affected as well. While I'd appreciate a solution that helps me personally - this fix would hardly be just for me. There are hundreds of millions of Vivo phones out there, most of them are Android based. I'll ask FJ again about this, I can't promise you anything My personal impression is that MPE queries the phone for it's model/version, and/or whatever other info it needs, but then fails to parse the response, because the response is either in unknown format, or no response from phone at all, or it's in Chinese language.Īssuming you're right, then FJ would have to completely rewrite the MPE registration for you, because somehow the connected Android devices have to be identified?! I dont beleive your assumption that "MPE cannot get access to phone" is correct. ![]() On the phone MPE client during the connection attempt, briefly says "Connected" on top, then it disconnects very quickly and then that "phone cannot be identified" error appears on PC screen from MPE desktop app, screenshots for which I provided in earlier posts. I do not have additional security apps installed, but there is a built-in Security app, which is part of the OriginOS. FJ Software :: Thema anzeigen - Existing phone connection stopped working for no reasonĮxisting phone connection stopped working for no reasonįJ Software Foren-Übersicht » English section ![]()
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